myPFstore Documentation : Troubleshooting

Document Date: 5 September 2008 / Version 1.0

Answers to common problems.

This section will devlop over time as more information is gathered. It is vital that you follow this setup documentation exactly and that the information you have entered is spelled correctly and is the correct case (upper, lower, mixed).

The tag additions that you add to your Base HTML are highly important and must be typre (copied) exactly, failure to do so will stop your myPFstore from working.

Check you PHP setup with your hosting provider. These are all fairly standard components of PHP, however on rarfe occasions you may need your provider to enable something. The things to check with your provider are the following: mod_rewrite = on, curl = installed / on, PHP version= 4.3 or higher.

NB: File permissions -All of the myPFstore files require 644 permissions, which should also be the default, however you should also check these.

If all else fails contact us.

You can either contact us at our contact page or log a support request at our customer support page

 


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Please Note. This document has been prepared to quality standards, however, there may be some errors. If you find something that is not quite right, please let us know via our contact page.